Estimates
We aim to provide second-to-none customer service from start to finish; so the moment you contact our call centre you become a valued customer. And the first step to completing a job satisfactorily is to provide an accurate estimate of the work required and how much it will cost.
Estimates, either verbal or written, can be obtained from our electricians at any time, or you can make an appointment for one of our supervisors to call in and assess your job.
We will then cost the job and produce a plan for the most efficient way to carry out the work, which causes you the least inconvenience possible.
We will also project manage the work, assisting and informing you at every stage, no matter how large or small the job. You will receive regular updates from our team throughout the process.
Written estimates will be sent out within five workings days of an initial call and are valid for 30 days, due to manufacturing terms.
Work Guarantee
Our livelihood depends on your satisfaction. A huge proportion of our work comes from repeat business and customer recommendations, so your guarantee of excellent service and workmanship stems from our determination to protect our hard-won reputation.
- We provide a full 12-month guarantee on all our work.
- Any defects arising from faulty installation or repair work that may need rectifying, and that occur within the guarantee period, are treated as a priority and will be dealt with at the earliest possible time that suits you.
- Problems which arise outside the company’s standard guarantee period may also be rectified free of charge, or at a partial charge, at the company’s discretion.
Help is always at hand…
Speak to us about how we can help you, call 01375 390366
If the work you doing need isn’t listed or hasn’t been covered in our electrical services pages, please contact us and tell us what you’re looking for.
If you require an estimate please contact us. In the meantime please read our estimation process.
